Office Staff



Laura Nielsen Miller, Human Resources Administrator

Laura has been with Pacific Crest since 2016, and is currently our Human Resources Administrator, assisting also with clinic safety practices and Client Services. She was born and raised in Exeter, raising her family here as well, and has deep family roots throughout the valley. 

When Laura isn't at the clinic, she enjoys any opportunity to spend time with her family, including eight cats and two dogs, traveling with her husband Terry, entertaining, and supporting and advocating for local community organizations and businesses.


Rachel Torres, Veterinary Assistant

Rachel joined the Pacific Crest team in June 2013. Rachel enjoys spending time at home with her family, her six dogs, and her four cats.


Kaylee Beals, Veterinary Assistant

Kaylee was born and raised in Strathmore California. After graduating from Strathmore high school in 2013, she attended College of the Sequoias and graduated in fall of 2016 with an associates degree in animal science. She has always had a love for animals, especially horses. She started working at pacific crest as a vet assistant in August of 2017. In her spare time, she enjoys going on trail rides with her husband, Cole.


Denise Stevens, Veterinary Assistant

Denise was born and raised in Tulare, CA. She started her career in the Veterinary field when she was 17. It brings her great joy to love and care for animals. When shes not working she loves spending time with her family and going to the beach.

Charla Clark, Veterinary Assistant 

Charla grew up in Exeter and joined our team in 2018. She graduated Veterinary Technician College in 1988. She has 2 daughters and 4 cats. For over 20 years, she also works at Ward Ranch Performance Horses. In her spare time, she enjoys traveling, PBR, Rodeos and attending any type of festival.


Danette Ingram, Registered Vet Technician

Danette, also known as “Dani” grew up in Manhattan Beach and her love of animals was obvious at a very young age. She Graduated in 1984 from LA Pierce College with and AS degree and became a Registered Veterinary Technician. Her 36-year career has taken her to Torrance, Gardena, and has been living in Visalia for 25 years. Early on, she found herself with a special interest and talent in Dentistry. One year ago, she joined our team and has continued to be a valued part of our Pacific Crest Team. She is newly married and is a proud mother to 4 grown girls and a grandmother to 4 sweet grandchildren, along with her dog Yoda and 2 cats, Blazer and Jack.

Breann "Nicole" Allen, Veterinary Receptionist 

Breann also known as "Nicole" was born and raised in Tulare, CA. She enjoys her spare time with her Husband, daughter, three dogs(Honey, Angus & Stella), three cats (Butternut aka "Buttnutt", Pumpkin aka "Hunkin" & Chili), and 4 Chinchillas. 



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Office Hours


8 a.m.-5 p.m.


8 a.m.-5 p.m.


8 a.m.-5 p.m.


8 a.m.-5 p.m.


8 a.m.-5 p.m.






Feedback from our clients

  • "Thank you so much for always being there for my pets. The Vets are amazing and the office staff is always friendly and compassionate. I am so thankful to have been able to have my animals treated by such a wonderful staff."
  • "My Chocolate Lab was attacked by 2 Pit Bulls and I didn't think He would survive. I got Him in the car, bleeding profusely, called Pacific Crest and Laura said "bring Him in". The poor dog had tubes in places I wouldn't dream of. His ears were torn in pieces and I had little hope for survival. Many more tales with both dogs and I would never think of going else where."
  • "Thank you for checking on my Baby love the staff very friendly Dr. Kelly is amazing too."
  • "Thank you for taking such good care of our Cleo!"
  • "I cannot say enough good things sbout the staff here. Took my 11 year old kitty in today for a severely infected abcess and they worked hard fixing him up. Everybody is so incredibly sweet and helpful! The price after treatment was very reasonable as well. Beautiful facility with the most caring and professional staff you'll ever encounter. My new vet clinic for all of my fur babies from now on"
  • "My kitties love Pacific Crest! We appreciate the TLC and especially the guidance when we've had to make end-of-life decisions for our pets. It's always tough but it helps when you have a vet who understands and loves cats as much as you do."
  • "Not only are they amazing with horses...they are awesome with your small, four legged friends. So caring and compassionate. I wouldn't take my pets anywhere else!"